Why Scratch & Dent Is the Smart Way to Shop
Let’s be real: appliances aren’t cheap. Replacing one unexpectedly can hit your wallet hard. And trying to find a used one online? That’s a gamble! Spending hours scrolling through Facebook Marketplace, hoping to find something that doesn’t look too disgusting and unsure whether or not you believe it’s in “working condition.” And if you finally find one, manage to negotiate it down to a halfway decent price, you realize there's pickup, transport, hookup, and disposal of your old unit. It's stressful!
That’s where we come in! We understand how overwhelming appliance shopping can be, especially when budgets are tight. That’s why we’ve expanded our scratch and dent and used appliance inventory. We wanted to offer our customers a smart, affordable alternative to buying brand new.
Scratch & Dent FAQ
- Are scratch-and-dent appliances used? Nope. Most are brand new with cosmetic blemishes.
- Do they still come with a warranty? Yes! All appliances include a 1-year warranty, with an option to extend.
- Can I get it delivered? Yes. Ask your local store about delivery, installation, and haul-away options.
- Do you offer financing? We do! Learn more about 0% financing offers for qualified buyers.
- Where is your inventory located? Hallock’s in Branford has the largest selection, but Shore and Morrone locations also stock the occasional scratch-and-dent deal!
What Is a Scratch & Dent Appliance?
Scratch-and-dent appliances are typically brand-new units that incurred minor cosmetic damage during shipping or handling. These imperfections do not affect performance, and they're often so small that you’ll never notice them once installed.
And the best part? The savings are major. You could score a top-brand dishwasher, fridge, or range for hundreds less, all while keeping the warranty and getting professional support.
Over 300 Scratch & Dent Appliances in Branford, CT
Historically, Shore Appliances didn’t have a huge selection of scratch-and-dent or used appliances. However, since acquiring Hallock’s Appliances in Branford, CT, our scratch-and-dent offering has grown to more than 300 discounted units on the floor at any given time. All units are directly from the manufacturer and professionally tested in-house.
Each appliance goes through a thorough inspection by our expert technicians before it's placed for sale, ensuring full operability and peace of mind. There is no guesswork when it comes to purchasing a scratch and dent or used appliance ,and we're so confident in our quality that we offer:
- A One-Year Parts & Labor Warranty from the date of purchase.
- An Optional Four-Year Extended Warranty (Additional fee applies).
- Learn more about our services here!
Don’t Overpay for Used, Buy Smart
Not ready for full price but nervous about secondhand? We get it. That’s why even our used appliances undergo the same professional testing as our scratch and dent models.
Our used appliances were never heavily used. Most of them were simply loaners for customers awaiting backordered units. For example, a small 18 cubic foot fridge delivered to someone with a dead fridge, holding them over until their replacement comes in and can be delivered. That means:
- They haven’t been in someone’s home for an extended period of time.
- They’ve been fully cleaned, inspected, and tested.
- They include the same one-year warranty.
Looking for a fridge, washer, or dryer on a budget? Explore our inventory!
A Real Customer Story: Why I’d Buy Scratch & Dent Again
"Let me share a quick story. Earlier this year, I came home from work to find that our nearly nine-year-old dishwasher had leaked mid-cycle. The clean-up was frustrating, and after some debate, my husband and I reluctantly agreed it was probably time to replace it. Even though our budget was tight…
We ended up at Hallock’s Appliances in Branford. I’ll admit, I was skeptical at first about buying a dented appliance. But the team walked us through everything; the one-year warranty, the rigorous testing process, and the overall quality assurance. That gave us peace of mind.
We chose a GE Profile Dishwasher from the scratch and dent section. It had a small, barely noticeable dent, and we saved a significant amount of money. Now, I have an incredibly quiet dishwasher that features bottle jets, silverware jets, and even a third rack for all my baking tools. It’s better than what we had before, and it didn’t break the bank.
Buying a new appliance isn’t always fun. It's a big decision with a lot of unknowns, especially if you’re hesitant about buying scratch & dent or used.. But if you want to take the guesswork out of the process and work with a team that truly cares, Hallock’s is the place to go. From personal experience, I wouldn’t go anywhere else."
Visit Our Stores & Start Saving
With locations in Westerly, Groton, Old Saybrook, Clinton, and Branford, our teams at Morrone Electric, Shore Appliances, and Hallock’s are ready to help you find the perfect deal. Whether you need a washer today or are planning a kitchen upgrade, we are here to help.
Kelly Esposito
Shore Appliances
11 East Main Street
Clinton, CT 06413 | 860.669.8007